Shipping Policy

Thank you for shopping with us. Please read our shipping policy for details on order processing and delivery.

Order Processing

• All orders are processed within 1–3 business daysafter order confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

• During high-volume periods, processing may take slightly longer.

Shipping & Delivery Time

• Standard delivery time is 8-12 business days, depending on your location.

• Delivery timelines are estimated and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) are calculated at checkout.

• Any additional charges such as COD fees will be clearly mentioned before placing the order.

Order Tracking

• Once your order is shipped, you will receive a tracking link via SMS or email.

• Tracking updates may take up to 24 hours to reflect after dispatch.

Delivery Issues

• If an incorrect or incomplete address is provided, delivery delays or return-to-origin charges may apply.

• We are not responsible for delays caused by courier partners.

Damaged Packages

• If you receive a damaged package, please contact us within 48 hours of delivery with clear photos/videos of the package and product.

Non-Delivery / Returned Orders

• Orders returned due to incorrect address, refusal, or failed delivery attempts will not be eligible for a refund.

• Re-shipping charges may apply for re-dispatch.

International Shipping

• charges will be calculated for international shipping

For any shipping-related queries, contact us at:

📧Sanaacouture@gmail.com

📞 9833911222

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